Warranty Information

Warranty Information for Your Mitchell® Product

Mitchell® warrants to the original purchaser that its tackle products are free from defects in materials or workmanship for a period of one (1) year from the date of purchase. Mitchell® is not responsible for normal wear and tear, for products used commercially or for failures caused by accidents, abuse, alteration, modification, misuse or improper care.

If your Mitchell® product failed due to a defect in materials or workmanship, and is still under warranty, return it to the address shown below. Please return your Mitchell® product to us via UPS or Fed-Ex. And, remember to keep your tracking number. Send your complete damaged product, a brief description on how it broke and a dated sales receipt. Please include a daytime phone number along with your full name and physical address for Fed-Ex return delivery (we cannot return to a P.O. Box). Package your product in a disposable container, as we do not return original packaging.

In the case of fishing rods please include a money order payable to Mitchell® for $9.95 to cover return postage and handling. If after inspection, we determine that the product was defective in material or workmanship we will replace it with a new rod of the same or comparable model without additional charge.

There are no other express warranties beyond the terms of this limited warranty. In no event shall any implied warranties, including merchantability and fitness for a particular purpose, extend beyond the duration of the express warranty contained herein. In no event shall Mitchell® or Pure Fishing be liable for incidental or consequential damages.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights and you may have other rights which vary from state to state.

In the U.S.

Mitchell® Customer Service
1900 18th Street
Spirit Lake, IA 51360

877-502-6482

In Canada

Mitchell® Customer Service
815 Phillips Street
Portage la Prairie, MB R1N 305

(204) 857-3467