Servicing Rods - USA

Service for Your Fishing Rod in the USA

Mitchell® warrants to the original purchaser that its rods are free from defects in materials or workmanship for a period of one (1) year from the date of purchase. Mitchell® is not responsible for normal wear and tear, nor failures caused by accidents, abuse, alteration, modification, misuse or improper care. This applies to either rods purchased separately or as a combo unit.

Mitchell® does not offer repair or replacement parts for rods. If your rod failed due to a manufacturing defect and is still under warranty, we will be happy to replace it with a new rod of the same or comparable model. If your rod is within the original warranty period, Mitchell® will need to inspect your rod to determine the nature of the defect.

Rods NOT covered under warranty may also be submitted for replacement for a nominal fee. Please contact us directly for details.

Please return your rod to us via UPS or Fed-Ex. And, remember to keep your tracking number. Package your rod in a disposable container, as we do not return rod tubes. Send your complete damaged rod, a brief description on how your rod broke, a dated sales receipt and money order payable to Mitchell® for $9.95 postage and handling to the address below. Also include a daytime phone number along with your full name and physical address for Fed-Ex return delivery (we cannot return to a P.O. Box).

Mitchell® Customer Service
1900 18th Street
Spirit Lake, IA 51360

If you have other service, parts or warranty questions, please contact us at:

(877) 502-6482