We’d like to help you maintain your Mitchell® reel so that you may continue to fish with confidence. If you have an issue with your reel that requires service we suggest that you send it to our Factory Service Center or a Mitchell® Authorized Service Center for evaluation by a trained technician. You can find these centers using the list below.
To help us best service your reel, include a copy of your dated receipt (for warranty consideration), along with a note explaining the issues you are experiencing with your reel and why you feel it is not working properly. We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). If you would rather send your reel by mail, remember to insure your package.
Mitchell® Factory Service Center
Mitchell® Factory Reel Service
1900 18th St.
Spirit Lake, IA 51360
(877) 502-6482
Mitchell® Authorized Service Centers
Alaska
Tackle Repair Center
5011 Arctic Blvd., Suite E
Anchorage, AK 99503
(907) 561-0444
California
Fisherman's Warehouse
9035 Folsom Blvd.
Sacramento, CA 95826
(916) 362-1259
Florida
Dave's Parts & Service
1500 US Highway 19N
Holiday, FL 34691
(727) 942-8944
Green Acres Sporting Goods
8774 Normandy Blvd.
Jacksonville, FL 32221
(904) 786-5166
Lott Brothers Inc.
631 Northlake Blvd.
North Palm Beach, FL 33408
(561) 844-0244
Georgia
Nutter Rod & Reel Service
3383 Hwy 411 NE
White, GA 30184
(770) 386-3978
Hawaii
Roy's Fishing Supply
98-025 Hekaha St., Suite 12
Aiea, HI 96701
(808) 487-7690
Illinois
Quall's Rod & Reel Repair
2705 S Broadway
Salem, IL 62881
(618) 548-1153
Iowa
Glenn's Reel & Rod Repair
2210 E 9th St.
Des Moines, IA 50316-1999
(515) 262-2990
Pure Fishing Factory Reel Service
1900 18th St.
Spirit Lake, IA 51360
(877) 502-6482
Louisiana
Professional Sport Shop
920 Julia St.
New Orleans, LA 70113-1114
(504) 522-3771
Massachusetts
Bucko's Parts & Service
191 Stafford Road
Fall River, MA 02721
(508) 674-7900
Missouri
Outdoor World Rod & Reel Repair
2300 E Turner, Suite M
Springfield, MO 65803
(417) 873-5274
Paul's Bait & Tackle
4421 Chippewa
St. Louis, MO 63116-1608
(314) 773-6221
New York
Sea Isle
495 Guy Lombardo Ave.
Freeport, NY 11520
(516) 868-8855
North Carolina
Coastline Service Center
706A N. Williams St.
Goldsboro, NC 27530
(919) 736-3859
Oregon
Sporty Family Corp.
236 SE Grand Ave.
Portland, OR 97214
(503) 232-3193
Texas
Southwestern Parts & Service
605 W. Mockingbird Lane
Dallas, TX 75247
(214) 630-8161
Virginia
Queens Creek Co.
2066 Buckley Hill Rd.
Cobbs Creek, VA 23035
(804) 725-3889
Washington
John's Sporting Goods
1913 Broadway
Everett, WA 98201
(425) 259-3056
Wisconsin
Bob's Rod & Reel
1949 Winnebago St.
Madison, WI 53704
(608) 249-9392
If you have other service, parts or warranty questions, please contact us at:
(877) 502-6482